Technical skills

SRE

Role signals

Customer support

About this role

Mar-Bella Collection is a hospitality group of five award-winning five-star luxury hotels, set in exceptional locations across Greece. The Collection includes MarBella , Nido – an adults-only member of Small Luxury Hotels of the World – and Avali , all located in Corfu , as well as Elix , set against a landscape of outstanding natural beauty in Karavostasi, Thesprotia .

The newest addition, Cayo Exclusive Resort & Spa , brings the Collection to Elounda , Crete , set against the unique beauty of the Cretan coastline.

Ready to find your place with us?

For Season 2027 , we are looking for a passionate Front Desk Receptionist to join the Elix team in Perdika, Thesprotia.

The Role

As a Front Desk Receptionist, you will welcome guests at Elix, assist with arrivals and departures, and support front desk administration.

A Day in the Job

A warm welcome and accurate information help guests throughout their stay.

Here's what a typical day at Elix could look like:

You greet guests, assign rooms, collect the necessary registration details and complete check-in and check-out tasks.
You answer, screen and forward incoming calls and provide information about available rooms, rates, amenities and services.
You respond to complaints promptly and professionally and recommend additional services when appropriate.
You coordinate with Housekeeping to ensure rooms are clean, tidy and fully furnished for guests.
You keep booking and payment records up to date and receive, sort and distribute mail and deliveries.
You keep reception tidy, presentable and stocked with stationery and materials, monitoring supplies and stock inventory.
You follow security procedures and control back-office access through reception, including logbook checks and visitor badges.

Requirements

Is This You?
Essential

qualifications

Experience as a Hotel Front Desk Agent, Receptionist or in a similar role.
Experience with a hotel PMS such as Fidelio or Opera and familiarity with Microsoft Office.
Excellent spoken and written Greek and English.
An outgoing personality, a customer service attitude and strong communication skills.
Organisational and problem-solving skills, with the ability to multitask, prioritise and work under pressure.
Additional qualifications – a plus:
Knowledge of German, French or Russian.
A degree in Hotel Management.

Benefits

What We Offer

You
Competitive remuneration package.
Shared room accommodation provided.
Daily meals within the hotel premises.
Work uniform and cleaning service.
Ongoing training and professional development opportunities.
Career development and internal progression opportunities within Mar-Bella Collection.
The opportunity to build experience within an award-winning luxury hospitality group.
A professional, supportive and team-oriented working environment.
At Mar-Bella Collection, we believe that exceptional hospitality starts with people who feel valued, supported and empowered to grow.
BELONG. Be Yourself, Grow Together.
Ready to grow with us? Join the Elix team in Perdika, Thesprotia for Season 2027 and become part of the Mar-Bella Collection family.