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About this role
Cross Border Talents is hiring German Client Support Agents to work in one of our Clients in Lisbon for a travel company project , Portugal.
You will be part of a rapidly growing multilingual client-facing team and will be working onsite with and alongside internal teams for a leading online multinational company. You’ll be guiding Client-Brands on the effectiveness of their ads - optimizing Marketing campaigns, providing technical support and troubleshooting issues.
Responsibilities as a Legal Online Operations Analyst:
Assist customers with booking of hotels, holiday packages and other travel-related services;
Provide helpful and effective service for both in travel”and post travel questions;
Assist customers with questions regarding payment, changes, cancellation,
Requirements for the Legal Online Operations Analyst Vacancy
Requirements
- Ability to work in a multicultural environment and as part of cross-functional teams;
- Must be fluent in English and German;
Benefits
Accommodation package to Lisbon, Portugal (Includes apartment, expenses and flight reimbursement)
Training and career development opportunities;
A culture of respect and human empowerment;
Very nice office space, served by several businesses and great access to public transportation