Customer Care Specialist for Mercedes-German Speakers (Relocation incl.)

About this role

Do you speak German ? Do you have a passion for luxury, tech, and the Mediterranean lifestyle? We aren’t just looking for customer support; we’re looking for "Roadside Heroes" and "Digital Gurus" to represent one of the world’s most iconic automotive brands.

Whether you want to work from a balcony overlooking the Aegean or from our modern hub in Athens, your next adventure starts here.

The Mission

You won’t just be answering phones; you’ll be the voice of Mercedes-Benz across three exciting domains:

• The Lifesaver (Roadside Assistance): When a driver is stranded, you’re the calm in the storm. You’ll coordinate breakdowns, manage recoveries, and ensure safety is always the top priority.
• The Tech Wizard (Connected Mobility): Help clients navigate the Mercedes Me App. From remote vehicle monitoring to activating digital services, you’re the bridge between the car and the cloud.
• The Luxury Ambassador (Customer Service): You’ll handle the high-end experience, managing everything from maintenance bookings to "goodwill" requests for our most discerning clients.

Requirements

• Are You the One?
• We aren't looking for a robot. We want a communicator who brings:
• Linguistic Flair: Fluent German (C1) and solid English (B2) .
• Problem-Solving Power: You can multitask like a pro and navigate Android/iOS apps with ease.
• Empathy & Class: You know how to provide 5-star service to luxury clients, even when things get a little "engine-revvingly" intense.
• Bonus Points: A driver’s license or previous tech-support experience!

Benefits

The "Greektastic" Perks

Forget the standard 9-to-5. We offer a lifestyle upgrade:

• Work from Anywhere: Remote options across all of Greece.
• The Red Carpet Treatment: Moving to Athens? We’ll cover your flight, find your initial housing, and help you settle in.
• Money Matters: Competitive salary plus 14 payments per year (yes, two extra months of pay!).
• Growth & Culture: Paid training, private health insurance, and a diverse team of colleagues from all over Europe.
• Live the Dream: Free Greek language courses, social team events, and a chance to explore islands every weekend.

Ready to shift your career into high gear? Apply today and trade your winter coat for sunglasses! 🕶️✨