Dutch Customer Delight - Lisbon

About this role

Are you a Dutch speaker looking for a new job opportunity abroad in sunny Portugal? Would you like to kick off your career in the Customer Support industry representing a well-known and respected international company?

This would be the best opportunity to start your career within an international company where you can easily develop your professional career.

Responsibilities

• Providing support to small and medium-sized businesses (SMBs) to help them grow their businesses across multiple channels – phone, email and chat
• Supporting and expanding the self-serve advertising base for clients in the online and digital advertising domain
• Providing pre- and post-sales support for all self-service products
• Providing product and tool support to improve customers’ experience
• Identifying trends and solve problems facing multiple SMB clients
• Providing vital product insights and feedback from our customers to the engineering department.

Requirements

• Native level of Dutch
• Fluent level of English (B2)
• Previous experience in customer support would be considered a plus.
• Passion for customer support, competitive and a risk-taker
• At least a high school diploma or completed vocational training
• European citizenship or work permit for Portugal

Benefits

• Accommodation provided by the company, bedroom for yourself in shared apartment
• 2500€ signing bonus
• Expenses paid by the company: water, electricity, internet, cable TV and cleaning services once per week.
• Refund of the initial flight ticket to relocate to Portugal
• Two yearly flight tickets to your home country.
• Private health insurance
• Career development, and learning opportunities.
• Bonuses based on performance.
• Social activities