CARE - Communications Trainer (MOA Pasay) | Onsite

Full-time
Cebu City, Cebu, ph · Muntinlupa, Metro Manila, ph · Pasay City, Metro Manila, phvia Workable ATSPosted Oct 1, 2026
Match with my CV

Technical skills

Quality Assurance

About this role

Work Setup:

  • Onsite (MOA Pasay)
  • Onsite (Alabang)
  • Onsite (Cebu)

Educational Attainment:

  • At least 2 years in college (No back subjects).

Qualification:

  • Minimum 2 years of overall BPO experience and at least 1 year of experience as an SME, QA, or Trainer.

Responsibilities

  • Craft and execute annual business strategies for the CARE Team that align with the overarching goals of the unit.
  • Lead the design, development, and rollout of a robust CARE Team framework and associated processes and tools that proactively meet the language, cultural, industry, and transaction management needs of Operations.
  • Effectively convey the mission and activities of the CARE Team to both Clients and Operations/Support Groups.

Before you apply

  • 1Which parts of your CV prove experience with Quality Assurance?
  • 2Which recent work examples would make your application stronger for this role?
  • 3What details from the original source listing should you confirm before applying?

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