About the Role

The In Room Dining Server is responsible for setting up and delivering in room dining food orders in a timely manner to guest satisfaction.

Position Responsibilities

Running food orders to guest rooms or assigned areas
Restocking silverware, plates, linen, condiments and beverages
Dressing tables, folding napkins, refilling ice buckets
Bussing tables and trays from guest rooms or hallways
Serves all guests according to established standards of quality
Completes all set-up and closing duties in a timely fashion
Is familiar with all pre-check and cashiering procedures; presents check to guest and collects payment
Adheres to state liquor laws
Relays guest complaints/compliments to the appropriate supervisor
Maintains a clean, safe, hazard-free work environment within area of responsibility
The ability to use hands and wrists in repetitive motion to pour liquids
Must be able to work with a computerized POS system for order entry, pre-check functions, etc.
The ability to handle all types of guest related situations
Essential Functions
The ability to use hands and arms to push in room dining carts weighing up to 35lb for an entire shift
The ability to lift hot boxes waist and chest high weighing up to 30lbs for an entire shift
The ability to sit, walk, stand, bend, lift, reach, pull, push, kneel, squat and grasp
Must be able to walk and stand for entire shift
Shift assignments may be irregular, and will cover days, nights, weekends and holidays

Minimum of 6 months’ experience as a food server in high volume and/or fine dining environments.
Ability to work in a high-pressure environment
Ability to effectively communicate with guests, co-workers and management
High School Diploma or equivalent
Ability to effectively communicate in English