About this role
SWOT Hospitality is looking for a Front Office Agent to join the team of a well-established hotel in Ampelokipi, Athens .
Key Responsibilities
- Welcome guests and provide a warm, professional and efficient service.
- Manage check-in and check-out procedures.
- Handle guest requests, inquiries and complaints in a professional manner.
- Manage reservations, payments and daily Front Office operations.
- Provide accurate information about the hotel and the local area.
- Maintain excellent communication and cooperation with other departments.
Requirements
- Previous experience in a Front Office position, preferably in a hotel environment.
- Excellent communication and interpersonal skills.
- Very good command of English ; knowledge of additional languages will be considered an advantage.
- Customer-oriented attitude and a professional approach.
- Ability to work effectively in a fast-paced environment and as part of a team.
- Flexibility to work in shifts, including weekends and holidays.
Benefits
- Gross salary range: €1,270–€1,513, depending on qualifications and experience.
- Professional and friendly working environment.
- Opportunities for professional development.
- Training and support within the role.
- Full-time employment.