Technical Support Engineer

About this role

The Technical Coordinator will play a key role in supporting daily operations by coordinating technical documentation, customer inquiries, supplier communications, and administrative activities. The ideal candidate combines a Mechanical Engineering background with strong organizational, communication, and coordination skills.

Key Responsibilities

• Prepare and maintain technical and commercial documentation, including quotations, proposals, reports, and presentations.
• Coordinate with international suppliers and headquarters regarding technical specifications, product information, and order status.
• Review customer requirements and assist in preparing suitable technical solutions.
• Follow up on customer inquiries and provide timely technical and operational support.
• Coordinate shipping, order processing, and documentation to ensure smooth project execution.
• Maintain accurate records of contracts, quotations, orders, and correspondence.
• Support the Operations team with scheduling meetings, preparing reports, and managing documentation.
• Liaise between clients, suppliers, and internal departments to ensure effective communication and project follow-up.
• Assist in preparing technical submissions and tender documents when required.

Requirements

• Bachelor's Degree in Mechanical Engineering.
• 0–3 years of experience in technical coordination, technical support, operations, administration, or a related field.
• Excellent command of English, both written and spoken.
• Strong proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and work in a fast-paced environment.
• Experience in generators, marine equipment, manufacturing, export operations, or industrial products is a plus.

Benefits

• Opportunity to work with an international organization in a specialized technical industry.
• Exposure to global operations and cross-cultural collaboration.
• Professional development and career growth opportunities.
• Medical & Social Insurance