Business Process & Quality Assurance Lead

Full-timeRemote
Amman, Amman Governorate, jovia Workable ATSPosted Sep 29, 2026
Match with my CV

Technical skills

Quality Assurance

Tools

CRM

Methods

Revenue operations

Role signals

Finance

About this role

Role Purpose

Lead cross-functional requirements validation, fit-to-standard process design, traceability and business acceptance across the Oracle Fusion programme, while providing independent delivery-quality assurance over design packs, configuration evidence, test readiness and phase exit criteria. The role is a governance and quality lead, not the primary hands-on test execution resource.

Key Responsibilities

  • · Plan and facilitate AS-IS discovery, Oracle show-and-tell, CRP1/fit-to-standard and CRP2/TO-BE workshops across business workstreams.
  • · Drive configuration-first decisions and challenge unnecessary customisation or extensions in line with the programme fit-to-standard approach.

· Own the cross-functional requirements traceability model and ensure approved requirements, design decisions, configuration, testing and business acceptance remain traceable end to end.

  • · Coordinate the RD.011 / TO-BE solution-design pack and RTM content with functional leads; ensure decisions, assumptions, gaps, owners and acceptance criteria are explicit.
  • · Review workstream design and configuration deliverables for completeness, internal consistency, cross-module impacts and adherence to agreed templates and governance standards.
  • · Establish practical quality gates for Discovery Acceptance, Solution Design Sign-off, Build Complete/SIT Entry, UAT Sign-off and Go-Live Readiness.

· Work with the QA/Test Lead to confirm TE.040 test coverage, scenario completeness, defect thresholds and evidence quality; support TE.130 business acceptance without replacing test execution ownership.

· Identify cross-workstream dependencies involving Finance, Procurement, Contracts, CRM, HCM, Projects, GRC, data, security, reporting and integrations; escalate unresolved design conflicts.

· Ensure business process designs incorporate Delegation of Authority, segregation-of-duties considerations, auditability, data ownership and bilingual business requirements where applicable.

  • · Support Design Authority reviews and maintain decision/action closure discipline so critical design issues do not flow into build or test.
  • Drive business-owner readiness for formal sign-off and ensure approvals are evidence-based rather than meeting-driven.

Requirements

Experience & Qualifications

  • · 10+ years in enterprise process transformation, Oracle ERP/Fusion business analysis, quality governance or solution delivery roles preferred.
  • · At least 3 end-to-end Oracle Cloud/Fusion implementations strongly preferred, including discovery, design, build, SIT/UAT and go-live.
  • · Demonstrable experience owning process design, requirements traceability and cross-functional acceptance in complex multi-module programmes.

· Strong experience reviewing functional designs, configuration evidence, test packs and readiness gates; experience in public/semi-government or regulated UAE/GCC environments is advantageous.

· Bachelor degree in Business, Information Systems, Engineering or related discipline; relevant Oracle/quality/process certifications are advantageous but not a substitute for implementation experience.

  • Key Delivery Outputs / Accountabilities
  • · Approved workshop approach, decision logs and cross-functional process inventory.
  • · RD.011 / TO-BE Solution Design Pack coordination and controlled RTM baseline.
  • · Cross-workstream dependency and design-quality reviews.
  • · Quality-gate checklists and evidence for Discovery, Design, SIT Entry, UAT and Go-Live readiness.
  • · Documented design/quality findings with owners, due dates and closure evidence.
  • · Business acceptance readiness and sign-off support.
  • Candidate Success Profile

A strong candidate combines consulting-grade process facilitation with disciplined QA governance. They should be able to challenge both business and delivery teams, keep the programme aligned to standard Oracle capability, detect cross-functional gaps early, and prevent incomplete or contradictory designs from reaching build and testing.

Before you apply

  • 1Which parts of your CV prove experience with Quality Assurance, CRM, and Revenue operations?
  • 2Which recent work examples would make your application stronger for this role?
  • 3What details from the original source listing should you confirm before applying?