Insurance Operations Support Specialist (primarily Auto Insurance)

About this role

Sfakianakis Group , as part of its continued growth and expansion, is seeking a motivated and detail-oriented professional to join its team at its Athens office:

Insurance Operations Support Specialist (primarily Auto Insurance)

Responsibilities

• Provides operational and administrative support for insurance activities, primarily in the Auto Insurance sector.
• Communicates with and supports partners on insurance-related matters.
• Liaises with insurance companies and external partners.
• Enters and updates customer and policy information in the insurance management systems.
• Maintains accurate and up-to-date customer records and insurance documentation.
• Responds to customer and partner enquiries regarding policies, claims and procedures.
• Ensures that all insurance documentation and related activities comply with applicable regulations and industry standards.

Requirements

• Degree from a university, Technological Educational Institute (TEI) or Vocational Training Institute (IEK).
• At least two years of experience in an insurance company or insurance agency is desirable.
• BoG Insurance Agent Certification .
• Proficiency in MS Office.
• Good command of written and spoken English.
• Familiarity with insurance company pricing portals and Blue Byte software.

Skills

• Initiative and a collaborative approach to achieving results.
• Strong verbal and written communication skills.
• Accuracy, attention to detail and organisational skills.
• Customer-focused mindset and commitment to delivering high-quality service.

Benefits

• Competitive compensation package.
• Life and health insurance plan.
• Continuous training and professional development.
• Career advancement opportunities.
• A dynamic and collaborative working environment.