Role signals
Customer support
About this role
Barista
Location: St John's Wood
Job Type: Part-time/Full time
At Hagen, we're passionate about serving exceptional specialty coffee with genuine hospitality. As a Barista, you'll create memorable experiences for every guest by crafting high-quality drinks, maintaining our café standards, and bringing positive energy to every shift.
What you'll be doing
- Preparing and serving specialty coffee, teas, and other beverages to Hagen standards.
- Delivering warm, friendly, and knowledgeable customer service.
- Taking customer orders accurately and handling payments.
- Maintaining a clean, organised, and welcoming café environment.
- Preparing food and ensuring excellent presentation.
- Working as part of a supportive team to keep service running smoothly.
- Following food safety, hygiene, and health & safety procedures.
- Learning about our coffee and products to confidently recommend them to customers.
- What we're looking for
- A passion for coffee and creating great customer experiences.
- A positive, can-do attitude with a willingness to learn.
- Excellent communication and teamwork skills.
- Ability to thrive in a fast-paced environment.
- Great attention to detail and pride in your work.
- Previous barista or hospitality experience is a bonus, but full training is provided.
- Why join Hagen?
- Competitive pay.
- 28 days' holiday.
- Paid birthday off.
- Flexible working patterns, including compressed hours.
- Enhanced maternity and paternity leave.
- Discount on Hagen products.
- Free coffee on and off shift.
- Career development and internal progression opportunities.
- Opportunities to travel and support new store openings.
- If you love great coffee, enjoy working with people, and want to grow your career with an ambitious and passionate team, we'd love to hear from you.