About this role

To ensure hotel revenue is balanced, controlled, complete and accurately reported each day
Perform spot audit on rooms periodically, checking against housekeeping report
Complete any other projects, tasks or activities as assigned from time to time
Reconcile taxes and service charged on revenue
Split revenue in Opera as per agreed ratios (e.g. third party or packages, where ever not configured in the system)
Prepare Food and Beverage Report, Daily Revenue Report
Ensure rebate for the day is initiated and signed by Manager. Receive authorization for rebates per the Delegation of Authority (DOA)
Scrutinize the rebates for reason ability and adherence to DOA
Check total of all ledgers (guest/ city/ deposit/ package) to ensure all transactions for the prior day have been posted accurately
In case of discrepancy, run Opera Imbalance Report which identifies ledger in which the item is stuck
Generate No Show report to check that charges are levied and bills are raised to the guest by Front Desk
Receive incentive sheet duly approved from Front Office along with back up for the up sells
Receive signed copy of upgrade report from Front office and verify the data
Check reservations against the original booking

Requirements

Has the ability to multitask and meet deadlines
Has related license, certificates and (or) diploma to support candidate's Qualification