Role signals
Customer support
About this role
Our client is looking for German-speaking talents who will be the primary point of contact for customer requests.
Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.
Your
responsibilities
- Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
- Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
- Respond to inquiries about products and services, offering expert advice on a range of car-related matters
- Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
- Turn every customer into a happy customer!
- Enjoy your time in Greece 😊
Requirements
- Fluency in German
- Very good use of English – both in written and spoken language
- Work experience as a customer support/customer care representative for at least 6 months will be preferred
- Highly developed communication skills
- A genuine problem-solving mentality and a deep sense of ownership
- Tech savviness and learning agility
- A positive attitude
Benefits
- Complete relocation support (our client will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Fully remunerated training by certified instructors
- A career path within a company of more than 11.500 employees
- Special events
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- The opportunity to work for a Great Place to Work-Certified Company