Role signals
Customer support
About this role
Do you speak French fluently ? Are you looking for your next exciting experience?
On behalf of our multinational client, we are searching for enthusiastic and communicative people to work as French Customer Consultants!
Explore new places, meet new people and expand your soft skills all together at the sunny, welcoming Greece, while working remotely all over the country!
Ready for an adventure? Apply now!
Responsibilities
- Answer customer queries via phone, email or chat, building customer trust through empathetic personalized conversations
- Strive for first call resolution and taking true ownership of customer needs and issues, engaging with clients in a friendly and professional manner
- Actively listening to their concerns, offering support and solutions to customers in accordance with the company’s customer service policies.
Requirements
- Native/near-native level of French
- At least B2 level in English
- Ability to multitask, prioritize and manage time effectively
- Strong phone contact handling skills & active listening
- Problem-solver, Active listener
Benefits
- Competitive salary (gross salary 1045€ - 1100€)
- 14 salaries per year
- Monthly bonuses
- Relocation covered
- Medical insurance
- First-class ongoing training and development
- Career development opportunities
- Work from Home policy
- You will join a multinational market leading call center company
Relocation Package
- Flight ticket to city
- 2 weeks of free accommodation
- Paid real estate agency in order to find you an apartment
- Taxi fare from the airport to your hotel
Only CVS in English will be reviewed