Role signals
Customer support
About the Position
Farbman Group is seeking an organized and customer-focused Assistant Property Manager and Leasing professional to support daily operations at our student housing community. This position combines property management, leasing, and resident services to help maintain a welcoming community and a positive living experience.
Responsibilities
- Assist the Property Manager with daily community operations.
- Support leasing efforts by responding to inquiries, conducting tours, processing applications, and preparing leases and renewals.
- Explain lease terms, community policies, and leasing procedures to prospective and current residents.
- Communicate professionally with residents, prospective residents, and guarantors.
- Assist with rent collection, account questions, delinquency follow-up, and resident notices.
- Coordinate maintenance requests and follow up with residents regarding completion.
- Support move-ins, move-outs, inspections, and the annual student housing turn process.
- Maintain accurate resident files, leasing records, and property reports.
- Assist with marketing, social media, campus outreach, and resident events.
- Follow company policies, Fair Housing requirements, and applicable regulations.
- Perform additional duties as assigned.
Requirements
- Previous experience in residential property management or leasing preferred; student housing experience is a plus.
- Strong customer service, communication, and organizational skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Comfortable discussing lease terms, payments, and resident concerns professionally.
- Proficiency with Microsoft Office and the ability to learn property management software.
- Availability to work occasional evenings and weekends, particularly during peak leasing, move-in, and turn periods.
- High school diploma or equivalent required.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Flexible spending account
- Employee assistance program
- Paid time off
- Parental leave
- 401(k) plus match