IT Infrastructure Analyst

About this role

• * AD Account and Group migration between domains.
• * Kofax Capture product administration and desktop client installation.
• Design, configure, and manage SharePoint Online environments, including site collections, hub sites, communication sites, and team sites*.
• Create and maintain content types, site templates, lists, libraries, and PnP Searches* to support business processes.
• Manage document libraries, versioning, permissions, retention policies, and metadata*.
• Monitor and optimize SharePoint storage usage*, request and configure storage increases when needed.
• Implement and enforce governance and security best practices* across M365/SharePoint environments.
• Run and maintain PowerShell scripts* for automation, reporting, and advanced administration tasks.
• * Collaborate with business units to translate requirements into SharePoint solutions.
• Troubleshoot issues related to SharePoint Online, OneDrive, and Teams integration*.
• Manage user access, groups, and permissions* across M365 services.
• * Work with Microsoft support and vendors on escalated issues.

Required Skills

• * Strong communication and documentation skills.
• * Problem-solving skills and ability to work with technical and non-technical users.
• * AD and Azure AD account and group maintenance
• Strong experience with SharePoint Online administration*
• Hands-on experience creating and managing content types, hub sites, and custom site structures*.
• Knowledge of document management principles* (retention, classification, versioning).
• Proficiency in PowerShell* for automation and scripting tasks.
• Familiarity with Microsoft Teams, OneDrive, and Exchange Online integration* with SharePoint.
• Understanding of permissions models, Azure AD groups, and role-based access control*.
• Experience in storage monitoring and scaling within M365*.
• * Kofax Capture administration

Preferred Qualifications

• Microsoft 365 Certified: Teams Administrator Associate or SharePoint Administrator Associate*.
• Experience with workflow automation and custom scripting beyond PowerShell* (Graph API, PnP).
• Experience with Power Platform tools* (Power Automate, Power Apps, Power BI) to extend SharePoint solutions.
• Knowledge of Microsoft Purview (compliance, retention, data loss prevention)*.