Dutch Customer Care Advisor - Lisbon

About this role

Do you want to live a rewarding career representing some of the world’s most exciting brands?

Join a multicultural team and make a real impact on clients’ businesses every day. As a Customer Support Advisor, you’ll provide excellent service, maintain quality, and help improve client performance.

Responsibilities

• Engage with clients via calls and emails to provide product and service guidance.
• Review client requests and process them accurately.
• Contribute to continuous improvement initiatives to enhance customer satisfaction.
• Share insights and feedback with internal teams to optimize service.

Requirements

• Native-level Dutch and fluent English (B2)
• Previous customer support experience is a plus

- Excellent verbal and written communication skills

• Proactive, self-motivated, and a strong team player
• High school diploma or vocational training completed
• EU citizenship or valid work permit for Portugal

Benefits

• Opportunity for paid Accommodation
• Private health insurance
• Career development programs and mentoring
• Work in a multicultural environment with colleagues from over 75 nationalities