Office Operations Manager (Bilingual in Korean)

About this role

The Office Operations Manager will oversee day-to-day office operations, executive support, cafeteria management, vendor oversight, and company-wide event planning. This role plays a critical leadership function within the General Affairs department, ensuring operational excellence, cost efficiency, and a professional, brand-aligned workplace environment.

General Affairs & Office Operations

• Support the Sr. Director of General Affairs with communication, reporting, and initiative follow-through
• Optimize departmental workflow and implement process improvements
• Lead administrative functions including CEO-directed errands and executive support
• Supervise and mentor a small operations team (3?4 members), including KPI tracking and performance management
• Manage departmental budgets, monitor expenses,and develop cost-saving initiatives
• Track and report budget spending status periodically to Sr. Director
• Manage office supplies, asset control, purchasing, and inventory
• Maintain vendor relationships, review contracts, and oversee service invoices
• Coordinate business travel arrangements for employees and executives
• Oversee cafeteria operations including meal planning, menu updates, vendor coordination, food inventory, and health/safety compliance

Event Planning & Hospitality

• Plan and execute internal and external corporate events
• Organize employee engagement programs and seasonal events (holiday parties, themed celebrations, wellness programs)
• Manage executive meetings and company-wide gatherings
• Coordinate venue booking, decor, catering, and logistics within budget
• Oversee VIP hospitality for corporate guests, executives, and CEO-directed events (including personal/family-related events as needed)

Requirements

• Bachelor’s degree in Business Administration, Hospitality, Interior Design, or related field
• Minimum 7 years of relevant experience in general affairs, office operations, hospitality, hotel, or event management
• Experience in hotel/banquet management or service- oriented industries is a plus
• Strong attention to detail and refined aesthetic sense for workplace presentation
• Excellent communication, delegation, and time
• management skills .
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Bilingual Korean/English preferred
• Must have a valid state-issued driver’s license with clean driving record (ability to drive approximately 50- mile radius as needed)