EB
Egyptian Banks Company

Sr. Engineer, IT Help Desk

New Cairo City, Cairo Governorate, egvia Workable ATSPosted Oct 14, 2026
Match with my CV

Technical skills

NetworkingIT support

Role signals

Customer support

About this role

  • Improve and upgrade IT environment for the user for more efficient performance.
  • Troubleshoot and provide first support for network problems.
  • Configure and install network printers and troubleshoot their problems.
  • Install new software and upgrade PC hardware when needed.
  • Troubleshoot and handle hardware, software and PC's problems.
  • Know the problem that related to software or hardware and troubleshoot to solve it for any user and create the IT environment for the user just joining the company.

Requirements

  • +5 Years of Experience in IT Helpdesk
  • Bachelor's degree in engineering, computer science or equivalent
  • CCNA preferred Experience
  • Microsoft \ VMware \ Red hat certificates
  • CompTIA A+ Certification
  • CompTIA Network+ (N+) Certification

Before you apply

  • 1Which parts of your CV prove experience with Networking, IT support, and Customer support?
  • 2Which recent work examples would make your application stronger for this role?
  • 3What details from the original source listing should you confirm before applying?

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