Administrative Assistant

About this role

Position Summary

Diversified Services Network (DSN) is seeking a reliable, organized, and customer-focused Administrative Assistant to join our team in Springfield, Illinois. This onsite position provides administrative support to the office while assisting with document processing for our Eligibility project.

Key Responsibilities

• Greet visitors and maintain a professional and welcoming front desk as needed.
• Receive, sort, and distribute incoming mail and packages as needed.
• Prepare and process outgoing mail and shipments.
• Assist the Eligibility Services team with document intake and processing.
• Review, organize, scan, and file and electronic documents.
• Maintain accurate filing systems and ensure confidential records are properly secured.
• Assist with data entry and document tracking.
• Support office operations by ordering supplies and maintaining an organized work environment.
• Schedule meetings and assist with general administrative tasks as needed.
• Perform other administrative duties as assigned.

Minimum Qualifications

• High school diploma or equivalent required; Associate degree preferred.
• Experience working in a professional office environment.
• Strong customer service and communication skills.
• Proficiency in Microsoft Office (Word, Excel, and Outlook).
• Excellent organizational skills and attention to detail.
• Ability to handle confidential information with discretion.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong interpersonal skills and a positive, team-oriented attitude.

Preferred Qualifications

• Experience processing, organizing, or managing confidential documents.
• Familiarity with records management and document filing procedures.
• Position Details
• Position: Administrative Assistant
• Location: Springfield, IL (Onsite)
• Employment Type: Full-Time
• Schedule: Monday–Friday, standard business hours
• Pay Rate: $17.00 per hour

Benefits

• 401(k)
• Dental insurance
• Vision Insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid Holidays