Import Operation Manager

About this role

Nowlun, the first digital freight forwarder in the MENA region, is redefining logistics by providing instant, transparent, and competitive ocean freight rates via integrated solutions with all major shipping lines. Our mission is to become the top logistics platform for the entire supply chain ecosystem, supporting businesses in Egypt, Saudi Arabia, and beyond with real-time pricing that unlocks significant cost-savings opportunities.

We are currently looking for an Import Operation Manager to join our dynamic team. This role is critical in ensuring the seamless execution of import operations, managing the flow of goods from our suppliers to our customers while adhering to all regulatory requirements. The ideal candidate will have a strong background in import logistics and will be proficient in managing teams and optimizing operational efficiency.

If you are a detail-oriented professional with a passion for logistics and a drive for excellence, we want you to be part of our innovative team!

Responsibilities

• Oversee and manage all aspects of the import operations process, ensuring timely and compliant import of goods.
• Develop and implement efficient operational workflows to enhance the effectiveness of the import process.
• Lead and mentor a team of logistics coordinators, providing direction and support to enhance their performance and career growth.
• Maintain accurate records of imports, ensuring all documentation is complete and compliant with import regulations.
• Collaborate with customs agents and regulatory bodies to streamline import procedures and resolve any issues effectively.
• Monitor and analyze import performance metrics to identify areas for improvement and implement corrective actions.
• Build and maintain strong relationships with suppliers and carriers to ensure efficient operations and excellent service delivery.
• Stay updated on industry regulations and best practices to ensure compliance and drive operational improvements.

Requirements

• 5+ years of experience in import operations management, preferably within freight forwarding or logistics.
• Strong knowledge of customs regulations, import/export compliance, and international trade processes.
• Excellent leadership skills with the ability to motivate and develop team members.
• Proficient in logistics management software and tools.
• Strong analytical skills with a focus on data-driven decision-making.
• Excellent communication and interpersonal skills, enabling effective collaboration with internal and external stakeholders.
• Detail-oriented with strong organizational and multitasking abilities.
• Bachelor's degree in Logistics, Supply Chain Management, or a related field is preferred.

Benefits

• Join a team of exceptional talents and collaborate with inspiring colleagues who challenge and motivate you to excel.
• Quarterly Performance Bonus
• Company Stock Options (we hire partners)
• Private Health Insurance
• Channel your passion into meaningful work at an organization committed to driving impact and unlocking the potential of an underexplored region.
• Embrace opportunities to learn, grow, and expand your skills every single day.