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About this role
As the global leader in AI-powered customer experience assurance, we help some of the world's most recognized brands deliver seamless, reliable, and engaging interactions across voice, digital, messaging, and AI-powered channels. Every year, our platform helps optimize hundreds of millions of customer journeys, ensuring businesses can confidently deliver exceptional experiences at scale.
As enterprises race to deploy agentic AI, the defining question is no longer whether AI can handle customer interactions, it’s whether those interactions can be trusted. Cyara is the confidence layer that answers that question, testing AI agents with AI agents to detect hallucinations, validate decisions, and ensure compliance before failures ever reach your customers.
Joining Cyara means helping shape the future of customer experience, partnering with some of the world’s biggest brands, and working alongside passionate, talented people who are committed to making every customer interaction better.
As a Senior SDET in the Product Engineering team at Cyara, you will play a dual role of hands-on technical contributor and quality leader. In addition to designing and implementing robust automated testing solutions, you will lead and mentor SDETs/QA engineers, driving quality strategy, best practices, and continuous improvement across teams.
You will collaborate with Product Management, Engineering, and DevOps to define, implement, and scale quality engineering practices, ensuring high-quality product delivery aligned with business goals.