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About this role
About the Role We're looking for an IT Support Specialist to provide hands-on IT support for a small business, with a focus on website support, security validation, and platform connectivity. You'll be the go-to person keeping third-party integrations running smoothly and ensuring core business platforms — Google Cloud, Google Workspace, Microsoft 365, Teams, and Salesforce — stay securely connected and functioning.
If you're comfortable troubleshooting across a varied tool stack and want a role with real day-to-day impact on a small business's operations, this is built for that. What You'll Do
- Provide support for third-party website issues, updates, and integrations
- Conduct security validation and ensure ongoing compliance across connected platforms
- Configure and maintain connections between platforms and services (Google Cloud, Google Workspace, Microsoft 365, Teams, Salesforce)
- Troubleshoot and resolve IT support requests related to the tools and platforms in use
- Proactively identify and address connectivity or security issues before they impact the business What You Bring
- Experience with Google Cloud Platform (GCP) and Google Workspace
- Knowledge of Microsoft 365 and Teams
- Experience with Salesforce
- General IT support skills, including platform connectivity and security validation
- Strong troubleshooting skills across a varied, multi-platform tool stack
- Ability to work independently and communicate clearly with non-technical stakeholders Why This Role
- Broad platform exposure: Work hands-on across Google Cloud, Microsoft 365, Teams, and Salesforce, not a single narrow tool
- Real ownership: Directly support a small business's core operational infrastructure
- Security-focused: Meaningful responsibility for validation and compliance, not just break-fix tickets
- Flexible engagement: Remote-friendly support role How to Apply Ready to bring your multi-platform IT support expertise to a small business that needs it? Apply through Toptal here: Open www.toptal.com/talent/apply To apply: Open weworkremotely.com/remote-jobs/toptal-it-support-specialist-google-cloud-microsoft-365-salesforce-remote