Behavioral Health Integration Specialist

About this role

Headquarters: Arizona, United States

URL: Open allmyclinics.com/

Position Summary:

The Behavioral Health Integration Specialist provides non-clinical administrative and documentation support for CareLock LLC’s Behavioral Health Integration (BHI) program. This is a non-clinical, administrative position with no direct patient contact.

The primary focus of this role is reviewing patient charts, completing and maintaining BHI documentation, tracking required information, supporting care-plan documentation, and ensuring all records are complete, accurate, and compliant with established CareLock workflows, AZDHS regulations, and HIPAA standards.

Key Responsibilities

• · Review patient charts for BHI documentation requirements.
• · Complete and maintain accurate BHI documentation within the EHR.
• · Review existing clinical documentation and ensure applicable information is accurately reflected in BHI records.
• · Maintain and update BHI care-management documentation and care plans based on information contained within the medical record.
• · Review documentation related to behavioral health screenings, including PHQ-9 and GAD-7, when applicable.
• · Track required BHI documentation and identify incomplete or outstanding charting.
• · Review charts for missing information and route documentation needs to the appropriate clinical team member.
• · Document applicable administrative and care-coordination activities.
• · Maintain accurate documentation of applicable BHI time and activities when required.
• · Ensure charts and documentation are completed within established CareLock timeframes.
• · Support providers and clinical staff by maintaining organized and accurate BHI records.
• · Follow established BHI workflows and documentation standards.
• · Maintain productivity and accuracy expectations while managing a high volume of patient charts.
• · Maintain strict compliance with HIPAA, patient confidentiality requirements, and CareLock policies and procedures.
• · Other duties and responsibilities as assigned.
• Required

Qualifications

• · Must be at least twenty-one (21) years of age
• · High school diploma or equivalent

· Previous experience in medical documentation, behavioral health administration, care management, medical records, medical assisting, healthcare administration, or related healthcare role.

• · Experience working within an EHR/EMR specifically EClinical Works.
• · Strong written communication, grammar, spelling, and documentation skills.
• · Excellent attention to detail and organizational skills.
• · Ability to accurately review and interpret information contained within medical records.
• · Strong computer and data-entry skills.
• · Ability to work independently and manage a high volume of documentation.
• · Understanding of HIPAA and patient confidentiality requirements.
• · Core understanding of basic medical terminology and clinic-based office procedures.
• · Proficiency utilizing basic computer systems and applications, including Microsoft Office Suite.
• · Excellent customer service skills with the ability to communicate clearly and effectively.
• · Proven ability to multi-task, prioritize a shifting workload, and strictly interpret and uphold clinic policies and procedures.
• · Level 1 Arizona Fingerprint Clearance Card (or willingness to obtain).

Preferred Qualifications

• · Previous experience with Behavioral Health Integration (BHI) documentation.
• · Experience with eClinicalWorks (eCW).
• · Experience with PHQ-9, GAD-7, behavioral health documentation, and care plans.
• · Experience with Medicare and/or Medicaid documentation requirements.
• · Experience in a primary care or behavioral health setting.
• To apply: Open weworkremotely.com/remote-jobs/carelock-com-behavioral-health-integration-specialist