Technical skills
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About this role
Who We Are
Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Role Overview
Experience Required: 5-6 years
Key Responsibilities
- Design, develop, and maintain business workflows using workflow automation platforms
- Build reusable workflow components and services
- Develop business rules, forms, integrations, and process automation
- Troubleshoot and optimize workflow performance
Required Skills
- Mandatory: Strong hands-on experience with any one of the following platforms:
- Decisions Platform (Visual Workflow)
- Appian
- Pega
- Camunda
- InRule
- Drools
- Corticon
- Programming Languages:
- JavaScript (ES6+)
- Node.js
- Angular or React
- Clojure (preferred)
- Technical Expertise
- Workflow & Automation design and development
- Design, execute, and optimize should be good