Ocean Operations Specialist

Full-timeOn-site
Shenzhenvia Shypple CareersPosted May 26, 2026
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Role signals

Customer success

About this role

Are you a proactive problem-solver with a passion for logistics? Do you thrive in a fast-paced environment and enjoy working closely with clients to ensure smooth and efficient shipments? Then this might be the job for you!

Read more below or apply via the “apply for this job” button!

About Shypple

Shypple makes shipping simple.

With our easy-to-use platform and expert services, we are simplifying the complex world of logistics and providing our customers with a seamless shipping experience.

Our platform acts as a centralized dashboard, offering real-time visibility on every aspect of the supply chain and includes a wide range of features such as booking, planning, delivery, and communication possibilities.

As a digital service provider, we are revolutionizing the logistics industry by bringing ease, accountability, and efficiency to the supply chain while lowering hassle, communication, and costs.

We believe that the perfect solution to disrupting a traditional industry is a smartly developed system combined with a high-quality customer experience.

Your role as Ocean Operations Specialist

As a Ocean Operations Specialist at Shypple, you will play a crucial role in ensuring the smooth and efficient movement of goods from point of origin to destination. You will be the key link between our clients, carriers, and internal teams, working collaboratively to coordinate and manage the logistics of shipments. Your attention to detail, problem-solving skills, and dedication to customer satisfaction will make a significant impact on our operations and success.

What you’ll be doing

  • Manage daily shipments for your customer portfolio, including scheduling pickups and deliveries
  • Ensure accurate job costing and timely invoicing for shipments
  • Handle bookings, allocate them in the Shypple platform, and manage operational processes at the origin
  • Maintain strong relationships with shippers and ensure smooth coordination between them and Shypple
  • Account management for your portfolio of customers.

Before you apply

  • 1Which parts of your CV prove experience with Customer success?
  • 2Which recent work examples would make your application stronger for this role?
  • 3What details from the original source listing should you confirm before applying?

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