Collections Specialist / Accounts Receivable

About this role

We're a staffing agency and we're looking for a proactive, firm, and results-driven Collections Specialist to work closely with a successful business owner and take full ownership of our Accounts Receivable functions.

If you are someone who isn’t afraid of a past-due account, knows how to push things over the finish line, and brings a blend of sharp collections skills and persuasive communication, this role is for you.

What You'll Be Doing

• Accounts Receivable & Collections
• Own Collections: Take full responsibility for unpaid balances, past-due accounts, and outstanding invoices without needing constant supervision.
• Proactive Outreach: Confidently contact clients, follow up on late payments, and negotiate payment arrangements to bring overdue accounts current.
• Problem-Solving Accounts: Identify reasons for payment delays, navigate pushback or difficult client interactions, and resolve billing disputes efficiently.
• Track & Report: Keep accurate records of all collection efforts, payment statuses, and client communications.
• Invoicing & Financial Admin
• Invoice Management: Assist with generating, issuing, and keeping track of invoices accurately and on time.
• Financial Record Keeping: Maintain up-to-date account records, reconcile entries, and assist with basic administrative accounting tasks using tools like QuickBooks.
• Process Improvement: Spot bottlenecks in the billing and collection pipeline and work out practical ways to improve cash flow.
• What We're Looking For
• We are looking for someone with extensive experience handling AR and chasing payments, supported by a strong foundation in administration and financial tools.
• You should have:
• Strong AR & Collections Experience: Proven track record of managing receivables, handling past-due accounts, and lowering aged balances.
• Sales & Persuasion

Skills

• The ability to negotiate effectively, overcome objections, and push for resolutions while maintaining a professional relationship.
• Accounting & Admin Knowledge (

Nice to Have

• ): Hands-on experience with QuickBooks, invoicing workflows, and basic bookkeeping or financial admin.
• Clear Communication: Excellent written and verbal English skills with a confident, direct style.
• Self-Sufficiency: Ability to work independently in a fast-paced, remote environment and manage multiple priorities seamlessly.
• Personality Matters
• This is the most important part of the role.
• We need someone with a strong, direct, and dynamic personality—someone who naturally steps up and takes charge of tough conversations.
• You should be:
• Assertive & Persistent: Not afraid to hold clients accountable or follow up relentlessly until an account is settled.
• Confident: Comfortable picking up the phone or reaching out directly to resolve stalled payments.
• Practical & Solution-Oriented: Focused on getting results and collecting funds rather than getting bogged down in obstacles.
• Resilient: Able to handle challenging conversations smoothly without losing focus or momentum.
• The Right Mindset
• This role will work well for someone who naturally thinks:
• "What do I need to do to get this invoice paid today?"
• rather than:
• "Which account was assigned to me to email?"

The owner doesn't want to spend their day checking whether past-due accounts have been chased or asking for updates. The successful person will step in, take full ownership of collections, and keep cash flow running reliably.

• Application Process
• As part of the initial application, you'll be asked to record a 2–3 minute video.
• Please briefly cover:
• Your background in Accounts Receivable and Collections.
• How you handle difficult or past-due client accounts.
• An example of an account you successfully collected on when it seemed stuck.
• Why you think you'd be a great fit for this role.
• Why Join Assist World?

100% Remote

$50 birthday bonus

$200 testimonial bonus

No Tracker. No Problem

Important Hiring Note / Eligibility: We are a remote-first team, but due to international payment regulations, we can only hire candidates who can receive payments via Wise (SA, UK, US & PH). Before applying, please ensure Wise operates and supports local bank transfers in your country of residence/bank location.

Regrettably, we cannot proceed with applications from regions where Wise services are unavailable.

U.S. based executive | Eastern Standard Time (EST) working hours | Full-time (40 hours/week)