Technical skills
Technical writing
Role signals
SalesFinanceLegal
About this role
Job
Responsibilities
- Proactively identify and acquire new personal financing customers through various sales channels, including telemarketing, roadshows, and branch referrals.
- Engage with customers to understand their financial needs and recommend suitable personal financing solutions (e.g., personal loans, credit cards).
- Explain product features, benefits, terms, and conditions clearly and comprehensively to customers.
- Guide customers through the application process, ensuring accuracy and completeness of documentation.
- Follow up on sales leads and inquiries to convert them into successful applications.
- Build and maintain strong relationships with customers, providing ongoing support and addressing their queries.
- Achieve and exceed individual sales targets and key performance indicators (KPIs).
- Stay updated on RHB Bank's personal financing products, policies, and industry trends.
- Adhere to all internal policies, compliance regulations, and ethical sales practices.
- Prepare and submit sales reports as required.
- Job
Qualifications
- Diploma or Bachelor's degree in Business, Finance, Marketing, or a related field.
- Proven sales experience, preferably within the banking or financial services industry, with a focus on personal financing products.
- Strong understanding of personal financing products and services.
- Excellent communication, interpersonal, and negotiation skills.
- Results-oriented with a strong drive to achieve sales targets.
- Ability to work independently and as part of a team in a fast-paced environment.
- Customer-centric approach with a commitment to providing exceptional service.
- Proficient in Microsoft Office Suite.
- Fresh graduates with a strong interest in sales and finance are encouraged to apply.