Executive, Guest Service (Perm night)

Full-time
Singapore, Central Singaporevia CapitaLand CareersPosted Jan 22, 2026
Match with my CV

About Us

CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across 270 cities in 45 countries.

Job Description

  • Assist residents with check-in and check-out procedures
  • Make and confirm reservations
  • Respond to all queries through walk-ins, emails, calls and assist with requests.
  • Handle cash floats throughout your night shift and ensure all floats are balanced at the end of each shift
  • Verify revenue from all sources and follow up on any discrepancies in reports
  • Account for all financial transactions at the front desk accurately during your shift
  • Handle end-of-day bookkeeping, auditing and account reconciliation
  • Handle and record residents’ complaints, feedback and perform the appropriate service recovery.
  • Perform end-of-day procedures and produce daily reports
  • Perform related tasks as assigned

Benefits

  • Flexible benefits with comprehensive medical coverage for self and family
  • Training and development opportunities
  • Subsidised rates at Ascott serviced residences-
  • Strong advocate of staff volunteerism
  • Wellness programmes

Closing Statement:

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.

Before you apply

  • 1Which parts of your CV prove experience with this kind of role?
  • 2Which recent work examples would make your application stronger for this role?
  • 3What details from the original source listing should you confirm before applying?

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