Customer Service Representative/Collector

About this role

Join the Atlas Credit Family!

Build Your Career With a Company That Values You!

Looking for a rewarding career where you can make a difference, build meaningful relationships, and grow professionally? Atlas Credit Company is hiring!

Since 1968, Atlas Credit has proudly helped customers meet their financial needs, providing over $3 billion in financial assistance. As a family-owned and operated company, we believe in putting people first, supporting our communities, and creating a workplace where employees feel valued.

We're looking for friendly, motivated, and dependable individuals to join our team!

What You'll Do

• As a Customer Service Representative, you'll help customers find financial solutions while providing exceptional service both in the office and in the field.
• Build positive, lasting relationships with customers
• Assist with loan applications, payments, and account management
• Handle incoming and outgoing customer calls
• Follow up on accounts and past-due balances
• Conduct field visits to assist customers with payments when needed
• Answer questions and resolve customer concerns professionally
• Promote our financial services and help grow our customer base
• Maintain accurate customer records and transactions
• Follow company procedures for cash handling, collections, and office security
• No financial services experience? We provide training to help you learn our processes and succeed in your role!
• What We're Looking For
• Customer service experience preferred (1+ year)

- Strong communication, listening, and problem-solving skills

• Comfortable making high-volume calls and handling account collections
• Friendly, professional attitude and willingness to learn
• Ability to multitask and stay organized in a fast-paced environment

- Basic computer and data entry skills

• Valid driver's license, vehicle insurance, and reliable transportation required for field visits
• English proficiency required; bilingual English/Spanish skills are a plus!
• Schedule & Work Environment
• Full-time position with 8-hour shifts
• Primarily Monday–Friday schedule
• Occasional Saturday shifts may be required based on business needs
• Availability to work the last Saturday of every month is required
• Weekday schedules and days off may be adjusted when Saturday shifts are scheduled
• Benefits & Perks
• At Atlas Credit, we believe in taking care of our team!
• Competitive pay
• Performance-based bonus opportunities
• Group health insurance
• Optional dental and vision coverage
• Paid vacation and sick time
• Paid major holidays
• 401(k) retirement plan with employer matching
• Paid training and professional development
• Opportunities for career advancement
• Benefits are subject to applicable eligibility requirements.
• Why Atlas Credit?
• When you join Atlas Credit, you're joining more than a company — you're becoming part of a team that values hard work, customer service, and professional growth.
• Whether you're looking to build a long-term career in financial services or take the next step in your professional journey, we're excited to help you succeed!
• Ready to become part of the Atlas Credit family?
• Apply today! We look forward to meeting you!