IT ENGINEER

About this role

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We are looking for an IT Engineer to join our internal IT team. This role involves delivering end-user support, administering core IT infrastructure, and governing our hardware assets. The ideal candidate will have a strong understanding of enterprise environments, a passion for emerging technologies, and fluent English communication skills.

Key Responsibilities

• Scope and resolve hardware, software, Windows OS, and basic network issues to provide first-level IT support for internal staff
• Operate and ensure the high availability and stability of IT infrastructure supporting internal systems
• Manage the IT hardware lifecycle, maintain inventory records, and coordinate periodic IT asset audits
• Develop, document, and implement standard operating procedures (SOPs), technical best practices, and troubleshooting solutions
• Provide knowledge transfer and technical training to internal departments
• Demonstrate strong technical competency, performance, and professional readiness
• Be eligible to participate in overseas projects (6–12 months)
• Required Experience
• Bachelor’s degree or higher in Computer Science, Information Technology, or a related technical field
• 1-3 years experience in enterprise IT infrastructure.
• Demonstrated understanding of security operations and enterprise change management processes
• Experience with cloud operations and modern infrastructure management (Windows Servers, Entra ID, M365, Virtualization, Backup, etc.)
• Preferred IT Industry certifications (Microsoft Certifications, Cisco, Amazon AWS, GCP, etc.)
• Good speaking and listening in English

Soft Skills

• Demonstrated experience learning new technologies

2. Strong collaborative skills

• Proven customer service skills supporting internal staff or external customer in an enterprise environment
• Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.