Technical skills
Tools
Methods
Role signals
About this role
Sales support
- Supports sales persons in back-office tasks (tenders, orders, documents, equipment – SAP, Tendering tool and CRM) and customer inquiries
- Maintains customer data and hierarchies in SAP + CRM as instructed by sales person or key account manager
- Monitors the leads and new opportunities in CRM and assigns them to right person
- Follows up the customer’s approval of designs and lay-out drawings
- Maintains sales and tendering tools and master templates as instructed by sales manager / product manager
- Responsible for invoicing and monitoring of overdue payments (in some FL’s)
- Provides reports and summaries for sales, marketing, installation, delivery, finance managers etc.
- Assists in general office tasks
Customer relationship management
Supports in organizing customer visits, tasks and events
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized.
In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on Open kone.com/global/en/careers.html