Canada-Based Staff Veterinarian

About this role

Canada-Based Staff Veterinarian

Location: Remote, Canada

Position Type: Full-Time

Expected Commitment: ~ 40 hours per week

About Vetster & The Role

Vetster expands access to veterinary care by connecting pet owners with licensed veterinarians through a digital platform that supports professional veterinary advice, diagnoses, treatment, and prescriptions.

Vetster is seeking an experienced Staff Veterinarian to provide high-quality virtual veterinary care through the Vetster platform. This is a primarily clinical, fully remote role. The Staff Veterinarian will maintain a consistent virtual appointment caseload, including Vetster marketplace appointments and consultations involving animals cared for through retail and strategic partnerships.

In addition to scheduled appointments, the role includes continuity-of-care responsibilities, collaboration with Vetster’s RVT team, and clinical input across other internal teams.

What You’ll Do

Provide Virtual Veterinary Care to Clients

• Provide virtual assessments, treatment recommendations, and prescriptions within applicable regulatory requirements through the Vetster platform.
• Identify cases requiring emergency or specialty care and recommend escalation.

Continuity of Care

• Serve as an Assigned Continuing Veterinarian when the originating Marketplace Veterinarian is unavailable, in accordance with applicable VCPR requirements.
• Review medical records and support continuity-of-care needs, including:
• Prescription renewals and fulfillment inquiries
• Follow-up questions related to established treatment plans
• Collaborate with the RVT team on escalated cases and cases requiring further review.

Clinical Expertise

• Provide practical clinical feedback to Product, Engineering, Operations, and other Vetster teams regarding workflows that affect veterinary care.
• Maintain knowledge of applicable state veterinary telemedicine laws, proposed legislative changes, VCPR requirements, and relevant regulatory changes.

Education & External Engagement

As mutually agreed upon and based on availability, the Staff Veterinarian may also:

• Participate in media, PR, and industry events.
• Contribute to educational content for pet owners and veterinarians.

Schedule & Caseload

This role requires an expected commitment of approximately 40 hours per week, inclusive of scheduled appointments, medical records, administrative time, continuity-of-care activities, internal meetings, and clinical follow-up.

• Appointments with clients are scheduled in 20-minute increments.
• The anticipated average caseload is approximately 12–16 appointments per day.
• Appointments are generally scheduled consecutively (varies by demand), with protected time given for meal breaks, medical records, and administrative responsibilities.
• Veterinarians have flexibility in establishing their schedule while also maintaining consistent Monday through Friday weekday availability.
• No routine nights, holidays, or on-call responsibilities are expected.

What You Bring

• 3+ years companion animal clinical experience with a DVM or VMD degree.
• Active veterinary licensure in good standing within Canada.
• Willingness and ability to obtain additional provincial licenses.
• Strong clinical judgment and ability to determine when virtual care is appropriate.

- Excellent written & verbal communication skills

• Strong medical record and documentation ability
• Ability to collaborate with veterinarians, RVTs, and cross-functional teams.
• Previous experience in veterinary telemedicine or multi-province practice is considered an asset.
• Licensure & Professional Expenses
• Vetster will cover veterinary licenses and license renewals required for the role.
• Remote Work & Travel
• The veterinarian is responsible for providing and maintaining internet access and private workspace needed to perform the role.
• Quarterly travel within Canada and/or the continental United States is expected. Vetster will cover or reimburse reasonable expenses associated with required business travel.
• Why Join Vetster?
• The expected salary band for this position is $175,000-$185,000
• Fully remote veterinary practice with flexible scheduling

- No routine nights, holidays, or on-call responsibilities

• Protected medical record and administrative time
• Vetster-paid required veterinary licenses and renewals
• Predictable clinical caseload
• Quarterly company-paid travel
• Unlimited access to Vetster for your pets.
• Generous vacation and personal day policy.
• Comprehensive health and dental benefits for you and your family.
• Competitive salary with market alignment.
• RRSP matching and Employee Stock Option Plan.
• Opportunities for career growth and international assignments.
• A culture of inclusivity, equity, and team engagement.
• Opportunities to contribute to the continued growth of virtual veterinary care
• Recruitment Process
• Our recruitment process includes:
• A 30-minute introductory video call with People & Culture
• A 45-minute clinical interview with members of Vetster’s Operations and Veterinary teams
• A 45-minute final-round interview with members of Vetster leadership
• Vetster uses a third-party provider to conduct background checks following an offer
• Ready to Make a Difference?

Embark on a fulfilling journey with us to shape the future of pet healthcare. If you're driven by innovation, collaboration, and a love for pets, apply now to join our mission-driven team.

• Accommodations

Vetster welcomes and encourages applications from everyone! We are committed to accommodating candidates in ways that will make them comfortable and successful throughout the hiring process - both physically and mentally. These accommodations are available at every stage of the application process upon request.

• AI Use Statement

For this role, we will use AI screening in our Applicant Tracking System (ATS) to identify keywords and minimum qualifications as well as note-taking in interviews. These tools will assist us in pinpointing qualified candidates and moving the recruitment process along at a progressive pace. If you have any questions about our use of AI, please reach out to us.