Associate Applications Engineer

About this role

Location: Burlington

Our Team:

Semtech’s Signal Integrity Products Applications Team is a group of experienced, passionate and talented engineers tasked to support and deliver industry-leading integrated circuits. The Applications Team provide innovative solutions to enable Data Center and Wireless markets. We enable our customers and partners to achieve a new standard of product performance, overcoming complex problems in their system to accelerate their time to market.

This is a team where learning is part of the job, and the opportunities to grow with the company are limited only by your desire to pursue them.

Job Summary:

The Applications Engineer supports our data communications business in delivering high quality, customer-focused solutions. The successful candidate will work alongside senior team members to design and execute experiments that prove, optimize, and support our products in the customer’s application, with a focus on customer support and new product introduction (NPI) support.

The Applications Engineering function supports all phases of the product lifecycle, from Product Definition through to production validation and end-of-life. This role includes approximately 10% travel.

Responsibilities

• Customer Support (60%)
• Reproduce customer-reported issues in the lab and perform root cause analysis with guidance from senior engineers, communicating clear findings and

next steps

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• Create technical customer collateral, including test reports, application notes, and input for data sheets and design guides.
• Support customer qualification testing by providing test procedures, collecting data, and helping interpret results.
• Respond to technical inquiries via email, phone, and web portal, ensuring timely and accurate resolution of customer questions.
• Participate in customer technical calls and remote debugging sessions to troubleshoot signal integrity, cable performance, and system integration problems, building toward serving as a technical contact for customers.
• Collaborate with FAEs and sales teams on pre-sales technical requests, including performance characterizations, demonstrations, and feasibility assessments.
• NPI Project Support (20%)
• Perform lab characterization and validation of new products on evaluation boards and in representative system environments.
• Interpret lab data results and derive actionable conclusions with guidance from senior engineers.
• Provide performance feedback to influence new product development and customer product improvements as the ‘voice of the customer’.
• Develop and maintain test setups and Python-based automation for lab equipment.
• Contribute to NPI documentation, including evaluation board user guides, test procedures, and characterization reports.
• Training and Development (10%)
• Train field application engineers and sales teams on Semtech products, including features, key applications, and lab demonstrations.
• Prepare training materials such as presentations, demo setups, and technical FAQs based on lab findings and customer issues.
• Share common customer issues and lessons learned with field and sales teams so they can support customers more effectively.
• Travel (10%)
• Perform onsite customer debug and support, working alongside senior engineers to resolve signal integrity and system integration issues at customer sites.
• Support product promotion through customer visits, product demonstrations, and technical discussions.
• Attend conferences and tradeshows, addressing technical questions at product demonstrations.

Minimum Qualifications

• Bachelor of Engineering in Electrical Engineering, Engineering Physics, or a related discipline.
• No prior work experience required. Co-op or internship experience in a lab or test environment is an asset.
• Familiarity with RF and signal integrity fundamentals, including exposure to VNA measurements through coursework, co-op, or project work.
• Exposure to test equipment such as Bit Error Rate Testers, oscilloscopes, and network analyzers is an asset.
• Knowledge of Python, or the ability to learn it, to create equipment drivers for control and automation of lab equipment.
• Strong written and oral communication skills.
• Effective time management and ability to work in a fast-paced environment.

The intent of this job description is to describe the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform job-related tasks other than those specifically included in this description.

• All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
• We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

We may leverage Artificial Intelligence (AI) tools to enhance efficiency during candidate screening, assessment, and recruitment. Final hiring decisions remain with our Hiring Teams, not AI systems.

A reasonable estimate of the pay range for this position is $70,000 - $75,000. There are several factors taken into consideration in determining base salary, including but not limited to: job-related qualifications, skills, education and experience, as well as job location and the value of other elements of an employee’s total compensation package.