Technical skills
Technical writing
Role signals
Customer support
About this role
How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force – across the globe at over 80 TRUMPF locations.
Position
- Field Service Technician (Punch/Bend) Bangalore
Experience: 5-8 years.
Job Location
- Bangalore
- This position is responsible to provide quality technical support to customers for high level of customer satisfaction in terms of speedy recovery of breakdowns, reliability of the repairs, machine availability, performing high quality installation start up, performing preventive maintenances; provide operator’s maintenance training as per pre-set processes
- Being the face of TRUMPF, it is extremely essential to be disciplined & courteous in terms of response, communication & documentation, key being the quality and speed Provide exceptional customer service
- Pursue machine root cause diagnostics for trouble shooting
- Travel up to 100%. Travel includes regional & national
Qualification:
BE/B.Tech/Diploma/NCVT/NCTVT in Mechanical/Electrical/Electronics/Mechatronics engineering