Operations Associate (Workplace Hospitality)

About this role

The American Housing Corporation is seeking an Operations Associate (Workplace Hospitality) on a full time basis to oversee administrative and workplace operations in Austin, TX.

The American Housing Corporation is on a mission to solve America's housing crisis through all-out housing production. We believe that America’s affordability crisis is fundamentally a production crisis, and that solving it requires a vertically integrated development approach: We buy land, design and manufacture, install, and sell our rowhomes directly to customers — all by ourselves. We’re based in Austin, TX and build across the country.

Responsibilities

• Hospitality
• Greeting company guests.
• Conducting basic workplace and factory tours.
• Special events coordination (rentals, catering, set up, etc).
• Preparing welcome packages for new hires.
• Answering inbound calls on the office phone number.
• Travel
• Guest scheduling.
• Meeting booking.
• Special guest catering etc.
• Team and guest travel coordination (recruiting, company visitors, new hire relocation).
• Group travel coordination.
• Mailing and shipping support.
• Workplace (across multiple co-located facilities)
• Cleaning crew recruiting, oversight, and quality control.
• Food catering coordination.
• Office supplies monitoring, organizing, re-stocking, and maintenance (printers, stationary, electronics).
• Office food pantry monitoring, organization, and re-stocking.
• Workplace maintenance coordination (plumber, HVAC, etc service calls).
• Collecting team feedback for office improvements (surveys and reporting to the executive team).
• Workplace related shipping and receiving organization.
• Space planning and seating chart allocation.
• Tracking and ordering new employee equipment (computers, licenses, uniforms etc).
• Uniforms production coordination (tracking stock, ordering new batches, preparing welcome packages for new hires).
• Coordinating 3rd party security for the workplace.
• Monitoring access credentials to all company buildings.
• Administrative
• Executive assistance to the CEO and Chief of Staff (CoS).
• Research and bidding of new corporate service providers and vendors by CEO or CoS request.
• Keeping corporate calendars up to date.
• Tracking corporate service subscriptions (media, suppliers, etc).

Qualifications

• Relevant experience in hospitality and high-touch service industries (hotels, retail, f&b, events).
• Punctuality and attention to detail.
• Experience with spreadsheet software.
• Experience with facility management and operations.
• Strong references from other projects or clients.
• Experience using AI tools for research and process automation.

Additional Information

• The role requires full-time, in-person, presence in our Austin, TX office.
• Benefits include healthcare, lunch stipend, and PTO.