CRM Solution Architect / Senior Consultant (Dynamics 365)

About this role

For a long-term engagement supporting an internal CRM team and operations within an enterprise environment, we are looking for an experienced CRM Solution Architect / Senior Consultant (Dynamics 365). The role combines hands-on consulting with architectural ownership and technical leadership of two CRM Developers. The Solution Architect acts as the main point of contact (SPOC) towards the client and ensures overall solution quality and integration into the existing system landscape.

General Conditions

Start: ASAP

Duration: Long-term

Workload: 100%

Working model: 95% Remote , occasional on-site presence upon agreement

Language: English (german is a plus)

Interested?

Please send us your current CV, including your availability and hourly rate expectations.

We look forward to hearing from you.

You are welcome to contact me via Freelancermap, by email at elena.kahraman@qualysoft.com, or via LinkedIn.

Thank you for your understanding!

+43 699 14402417

Responsibilities

• Act as SPOC for the client’s internal CRM team and business stakeholders
• Operational collaboration in CRM implementation and enhancement initiatives
• Technical leadership and coordination of two CRM Developers
• Architectural design across Microsoft Dynamics 365 modules
• Focus on: Dynamics 365 Sales, Customer Insights, Project Operations

Design and documentation of solution concepts for complex requirements

• Definition of integration strategies with third-party systems
• Analysis of existing application landscape and alignment of CRM architecture
• Governance of Azure-based integrations and system interfaces
• Ensuring scalability, maintainability and performance of the CRM ecosystem
• Translation of business requirements into high-level technical concepts

Requirements

• Several years of experience as CRM Solution Architect or Senior Dynamics Consultant
• Strong expertise across Microsoft Dynamics 365 modules
• Deep knowledge of: Dynamics Sales, Customer Insights, Project Operations
• Experience with Azure and enterprise integration architectures
• Strong Power Platform expertise
• Proven experience designing complex CRM architectures
• Experience integrating third-party systems

Strong analytical and conceptual skills