Division IT Manager

About this role

Job Description:

Reports to

Division Controller, with functional alignment to the Segment IT Director (Specialty Products)

Team

Global Infrastructure, IT Operations & Cyber Manager; Data & Business Applications Lead; IT staff in Slovenia and China; MSPs in North America, UK, Italy, Bulgaria and New Zealand

About the role

ITW Appliance is a global manufacturing division of Illinois Tool Works, with 11 sites in 8 countries across Europe, North America, Asia and New Zealand. We are looking for a leader who can turn our data into a real business advantage and lead a lean, international IT organization.

We have already built a Microsoft Fabric data lake using a medallion architecture, with Power BI on top. Your first priority is to own this platform: direct and challenge its design, scale it across the business, and make sure the capability doesn't depend on any single person. You will also lead our ERP standardization on Acumatica.

A dedicated Infrastructure, Operations & Cyber Manager runs day-to-day infrastructure, cybersecurity and our MSPs, and reports to you. Your role there is to govern, prioritize and challenge, not to run it.

What you will own (in priority order)

• Data platform and analytics
• Own the divisional data platform (Microsoft Fabric lakehouse, medallion layers, Power BI semantic models) and its roadmap.
• Set data architecture principles, data governance, data quality and a standard KPI framework across all sites.
• Direct pipelines and integrations built with Python, SQL and APIs, with enough technical depth to review and challenge design decisions.
• Deliver business use cases: demand forecasting (including machine learning), supply chain and purchasing visibility, and financial and operational KPIs.
• Coach and grow data talent, hire where needed, and keep the platform documented so there is a credible succession plan.
• ERP and business applications
• Lead the Acumatica rollout and the retirement of legacy ERPs across sites, working with implementation partners.
• Make the ERP the single source of truth for master data and the main data source for the data platform.
• IT leadership and governance
• Own the IT roadmap, budget and vendor strategy, using ITW's 80/20 approach to focus on what drives growth.
• Govern infrastructure, cyber and MSP performance through the Infrastructure & Cyber Manager, using clear SLAs.
• Lead a small team spread across Europe and Asia, with clear roles and accountability.

What we need from you

Must have

• You have personally designed and delivered a modern data platform (Microsoft Fabric, Azure Synapse, Databricks, Snowflake or similar) with Power BI or an equivalent tool, not only sponsored one.
• Working knowledge of SQL and Python, and of API-based integration.
• Experience integrating ERP data in a manufacturing or industrial company (any mid-market or enterprise ERP, such as Acumatica, Microsoft Dynamics 365 Business Central, QAD or Oracle NetSuite).
• Experience leading people, including data specialists, and working directly with business leaders in operations, supply chain and finance.
• Around 10 years in data, BI or IT roles, with at least 5 in a leadership position.
• Fluent English.

Nice to have

• Acumatica or another mid-market cloud ERP.
• Multi-site or international manufacturing experience.
• Microsoft Fabric certifications (DP-600 or DP-700) or data management certification (DAMA CDMP).
• Machine learning for forecasting or planning.
• This role is probably not for you if
• Your background is mainly infrastructure, cybersecurity, OT or IT operations.
• You have led data strategy only at sponsor level, without hands-on delivery.
• You are a developer or engineer who doesn't want to lead people and budgets.
• What success looks like in the first 12 months
• The Fabric platform is documented and supported by more than one person, with a clear roadmap.
• Standard KPIs are used by division leadership and by all major sites.
• At least one business use case (forecasting or supply chain visibility) is live and delivering value.
• The Acumatica rollout plan is on track and the next sites are moving forward.
• IT roles, SLAs and MSP performance are clear and measured.
• Why join us

You will have real ownership and visible impact in a lean division, with the backing of a global industrial group and a Segment IT network of peers across many manufacturing businesses. You will work with modern Microsoft data technology and see the results of your work directly in our plants.

• Compensation Information:
• UK 90-110k