Student Affairs Specialist

About this role

Working Hours:

Wednesday to Friday: 1pm - 10pm

Saturday and Sunday: 1pm - 10pm

Rest Days: Monday and Tuesday

Key Responsibilities

• In-Center Class Activities:
• Assist in planning and executing student activities, preparing and distributing small gifts and managing the coin exchange process.
• Organize exchange items for easy retrieval and assist students and parents in claiming rewards; update the system with inventory changes.
• Class Preparation Support:
• Print necessary teaching materials, prepare textbooks for the new semester, and guide children to their classrooms.
• Supervise children before and after classes, assist with restroom visits, and coordinate with teachers on activity support.
• Parent Liaison and Diagnostic Arrangement:
• Share course information with parents, have them fill out interest forms, and recommend suitable courses.
• Assist in monitoring entrance exams, distribute free activity books, and follow up on inquiries via WeChat and business WhatsApp.
• Course Adjustment and Class Transfer Operations:
• Assist with batch enrollments, trial class arrangements, and shipping textbooks to students.
• Order additional books when inventory is low and update the inventory list.
• Emergency Response in the Classroom:
• Handle emergencies involving unwell students, inform parents, and regularly monitor the student’s condition.
• Troubleshoot issues with classroom smart displays and WiFi.
• Supply and Inventory Management:
• Ensure marker ink and other stationery are replenished in classrooms.
• Organize and inventory stationery and teaching materials, and ensure supplies of drinking water and printer toner.
• Mall Management Communication:
• Stay updated with mall management information, participate in fire evacuation drills, and respond to power outages.
• Ensure the safety of students and teachers during mall maintenance activities and oversee electric meter readings.
• Any other ad-hoc duties required by the Management
• Requirement:
• Experience in educational or administrative roles is an advantage.
• Strong organizational and multitasking abilities.
• Excellent communication skills in both English and Chinese.
• Ability to work independently and as part of a team.