Circulation Aide

Entry-levelPart-time
Burlington, Wisconsin, United Statesvia burlington CareersPosted Oct 15, 2026
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Customer support

About this role

The Burlington Public Library is accepting applications for a part-time Circulation Aide. Tasks would include checking in and out materials, registering patrons, and collecting fines.

Burlington Public Library is located in southeastern Wisconsin, with a municipal population of 11,000 and a service population of 19,500. We are a member of the SHARE Library Consortium, serving Racine, Walworth, Kenosha, and Rock Counties.

Qualifications

  • High School Diploma/GED required; computer and technology experience required; customer service experience required; experience in libraries desired.
  • Compensation: Starting wage is $14.35 per hour.
  • Hours: This position works an average of 12-16 hours per week, including regular evening and weekend hours with some flexibility.

A City of Burlington Employment Application form is required to be submitted as part of this position recruitment. This form may be obtained here: Open link.edgepilot.com/s/16d11af1/NL4sG5avE6oFBak6nmYg?u=http://burlington-wi.gov/DocumentCenter/View/1005/Application-for-Employment-Fillable-Form

  • Complete the application form and upload it as part of the online application.
  • This posting will close at 4pm on Wednesday, October 29, 2026, for review of applications.

Essential Duties And

Responsibilities

  • Performs circulation desk procedures, such as checking in and checking out materials, registering patrons, and collecting fines.
  • Processes selected library materials, including periodicals, for circulation.
  • Assists patrons with scanning, faxing, and copying.
  • Sorts and routes daily mail.
  • Answers and routes incoming phone calls.
  • Assists with directional questions and holds, and refers patrons to other personnel as needed.
  • Assists patrons with mechanical operations of library equipment.
  • Provides guidance for shelvers and volunteers as needed.
  • Performs other related work as assigned.

Desired

Minimum Qualifications

  • Education and Experience:
  • High School Diploma or equivalent required
  • One year of paid or volunteer library experience, or minimum of one year of public facing customer service work.
  • Necessary Knowledge, Skills, and Abilities:
  • Ability to keep accurate records and accurately follow procedures.
  • Ability to understand library polices and procedures and apply them to library operations.
  • Ability to communicate positively and effectively with the staff and the public.
  • Computer experience is essential.
  • Willingness to maintain skills in above areas through active participation in continuing education.
  • Excellent level of English oral and written skills.

Special

Requirements

  • Flexibility with hours; regular evening, weekend, and holiday hours.
  • The City of Burlington is an Equal Opportunity Employer and a Drug Free Workplace.

Before you apply

  • 1Which parts of your CV prove experience with Customer support?
  • 2Which recent work examples would make your application stronger for this role?
  • 3What details from the original source listing should you confirm before applying?

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