Technical skills
RustAPI developmentCI/CDDevOpsSREQuality AssuranceTechnical writing
Methods
Agile
Role signals
Customer support
Responsibilities
- Design, develop, and maintain software libraries and features in Rust .
- Build and maintain CLI and REST API interfaces for internal and customer-facing tools.
- Develop and integrate telemetry, observability, and monitoring solutions to improve product reliability and customer support.
- Write and maintain unit tests, functional tests, and automation scripts to ensure robust deliverables.
- Collaborate with Engineering Managers and a geographically distributed team to understand requirements and translate them into scalable software solutions.
- Work with QA and DevOps teams to configure and maintain the Jenkins-based build and CI/CD pipelines.
- Assist in debugging and resolving customer escalations, including performance and stability issues.
- Contribute to product documentation and knowledge sharing within the engineering team.
Qualifications
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- BS/MS in Computer Science, Computer Engineering, or equivalent degree/experience.
- 7+ years of experience working in Linux system environments, with a solid understanding of Linux internals.
- Strong experience in Rust is required
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- 3+ years of experience with enterprise-class or HPC storage systems and/or distributed systems.
- Hands-on experience building telemetry and monitoring tools (e.g., Prometheus, Grafana, OpenTelemetry, custom monitoring agents).
- Strong experience developing and maintaining command-line tools and REST APIs.
- Familiarity with CI/CD systems such as Jenkins, GitLab CI, or similar.
- Knowledge of parallel file systems, particularly IBM Spectrum Scale (GPFS) or Lustre, is highly preferred.
- Experience with bash, Lua, and automation scripting is a plus.
- Prior exposure to Agile software development processes.
- Strong debugging, troubleshooting, and problem-solving skills in complex, distributed environments.
- Excellent time management, communication, and collaboration skills in a fast-paced, globally distributed team.