Communication Clerk ED (GMCH) #2026-219

About this role

September 22, 2026

Groves Memorial Community Hospital

Posting #2026-219

Communication Clerk – Emergency

(Regular Part Time)

A regular part time Communication Clerk opportunity is available in the Emergency Department (ED) of Groves Memorial Community Hospital. This position is unionized with UNIFOR, Local 1106.

Responsibilities

• This position is responsible for facilitating effective communication and providing reception and clerical support to the Emergency Department including:
• Perform administrative tasks such as the electronic management of patient admissions, transfers, and discharge processes
• Order entry
• Respond promptly and professionally to incoming calls (including the dispatch phone) and ensure messages are accurately relayed
• Monitor incoming fax communications and ensure timely distribution to appropriate healthcare providers and flag urgent faxes (e.g physician orders, diagnostic results) for immediate attention
• Processing physician orders, consultations
• Monitor discrepancies between reported diagnostic imaging reports and ED physician comments and flag the scheduled ED physician to ensure follow-up
• Support the transfer of ED patients to tertiary or specialized care centres by initiating and documenting Patient Transfer Authorization Centre (PTAC) numbers
• Coordinating with receiving hospitals, physicians, and transport services to arrange timely and safe patient transfers
• Coordinate patient bed assignment requests with the clinical resource leaders, supporting bed flow and ensuring efficient utilization of hospital beds
• Maintain documentation and communication of all patient movement decisions to relevant staff
• Support the repatriation and interfacility transfer of patients from other facilities by liaising with external hospitals, coordinating doctor to doctor consultations, and arranging transportation
• Process patient and family requests for preferred or private accommodations according to hospital policies
• Facilitate the setup, coordination, and troubleshooting of the Pediatric Tele—Resuscitation system during pediatric emergencies
• Conduct the weekly maintenance of the pediatric Tele-Resuscitation system
• Chart assembly, filing, requisition completion, form photocopying
• Maintaining clerical supplies in the department
• Assisting with daily staffing needs and call in procedures

Qualifications

• Medical terminology course required
• Medical Office Administration Certificate (or related program) preferred
• Minimum 1 year unit clerk experience within the last three (3) years with preference being given to those with Emergency experience.
• Skilled in computer applications including Microsoft (Word, Excel, Outlook) and Meditech programs (ADT and Order Entry an asset)
• Excellent clerical proficiency

- Exceptional communication and interpersonal skills

• Strong organizational and time management expertise to cope in a challenging and often stressful environment
• Documented dependability (excellent attendance record)
• Satisfactory performance and attendance required
• Satisfactory Reference Checks required prior to start date
• Must provide a Police Vulnerable Sector Check
• Must complete a Pre-Employment Health Assessment prior to being hired
• Hours of Work: The successful candidate must be available to work all assigned shifts as scheduled by the hospital, including days, nights, weekends, and statutory holidays.
• Current shifts include:
• 11.25-hour shifts: Days (0730–1930) and Nights (1930–0730)
• 7.5-hour shifts: 1000–1800
• Salary: $25.31 - $27.04 per hour
• Interested applicants please submit your cover letter and resume on BambooHR at the following link: Open whca.bamboohr.com/jobs/
• INTERNAL applicants please apply with your work email address.
• EXTERNAL applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

Groves Memorial Community Hospital strives to create a respectful, accessible and inclusive work environment. Upon individual request, the hospital will endeavour to remove any barrier to the hiring process to accommodate those candidates with disabilities.

• Groves Memorial Community Hospital is committed to providing and fostering a safe, healthy and respectful workplace for all employees, free from violence and harassment.