About this role

Job Description:

Salary: $48,000/year

Scope of Position

Provide excellent customer-centered services designed to enhance and re-engage job seekers into the workforce, while working closely with the Business Services Team to ensure that sustainable career opportunities are available for all job seekers.

Essential Functions

· Provide information about CareerLink services and the services of partner agencies and organizations to jobseekers

· Complete eligibility determinations for individuals seeking services

· Create individual employment plans for individuals seeking services

· Maintain a caseload of 50-75 Title I program participants

· Refer to financial navigator and community resources as appropriate

· Provide “staff-assisted job search” services in the form of career guidance, job leads, and current labor market information

· Administer suitability assessments for individuals pursuing training opportunities

· Complete necessary WIOA data entry requirements on CWDS

· Maintain participant files in accordance with state and local regulations

· Provide follow-up activities according to program guidelines

· Represent EDSI on various committees and workgroups as assigned

· Other opportunities as available

Education and Experience Requirements

· Experience providing excellent service to jobseekers and employers
· Experience working with unemployed, underemployed, displaced workers, noncustodial parents, ex-offenders, veterans, or other economically-disadvantaged populations
· Ability to prioritize tasks and document all aspects of services provided

· Demonstrated communication, analytical, and interpersonal skills

· Bachelor’s degree or equivalent experience preferred
· Bilingual in Spanish is a plus
· Knowledge of Microsoft Office programs
· A valid driver’s license and clean driving record preferred
EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.