Director of Quality

About this role

As the Director of Quality, you will play a critical role in ensuring the delivery of high-quality products or services to our customers. Reporting to the Chief Technology Officer (CTO), you will lead the Quality Engineering function and work closely with cross-functional teams to establish and maintain robust quality assurance processes throughout the product life cycle.

Responsibilities

• Quality Strategy:
• Develop and implement a comprehensive quality assurance strategy aligned with organizational goals.
• Define and communicate quality standards and guidelines.
• Testing and Validation:
• Oversee the design and execution of testing processes, including automated and manual testing, to validate software functionality, performance, and security.
• Ensure the implementation of effective test automation strategies.
• Process Improvement:
• Continuously improve development and testing processes to enhance efficiency and reduce defects.
• Identify and implement best practices for quality engineering.
• Collaboration:
• Work closely with development, product management, and operations teams to integrate quality assurance into the entire software development life cycle.
• Foster a culture of collaboration and shared responsibility for quality.
• Quality Metrics and Reporting:
• Establish and monitor key quality metrics to track the performance of development processes.
• Provide regular reports to senior leadership on the status of quality initiatives.
• Compliance:

Ensure Compliance and Certifications to ISO Standards ( ISO 9001, ISO 14001…. ). Ensure that development and testing processes comply with industry standards, regulatory requirements, and best practices.

• Conduct audits and assessments to verify compliance.
• Leadership and Team Management:
• Build and lead a high-performing quality engineering team.
• Provide guidance, mentorship, and professional development opportunities for team members.
• Risk Management:
• Identify and mitigate Quality risks associated with product (Hardware and Software) development.
• Implement controls to minimize the impact of potential issues.
• Continuous Learning:
• Stay informed about industry trends, emerging technologies, and best practices in quality engineering.
• Foster a culture of continuous learning within the team.
• Customer Satisfaction:
• Focus on customer satisfaction by ensuring that products meet user expectations, are user-friendly, and are free from critical defects.
• Actively seek and incorporate customer feedback into quality improvement initiatives.

Qualifications

• Proven experience in a senior leadership role within quality engineering or Product (Hardware + Software) development.
• Experience in the Semiconductor; Electronics Contract Manufacturing Industries is Desirable
• Strong background in quality assurance methodologies, testing processes, and test automation.
• Excellent leadership and team management skills.
• Effective communication and collaboration abilities.
• In-depth knowledge of industry standards and compliance requirements.
• Proven track record of implementing process improvements and achieving high-quality standards.
• Bachelor’s or advanced degree in a relevant field.