Role signals
Sales
About this role
AMI is looking for a Client Advisor who will sales and build customer loyalty during Christmas and the sales period.
As a true ambassador of the Maison, you will contribute to delivering a warm, authentic and high-standard client experience. You will play an active role in driving sales, building client loyalty and bringing the AMI universe to life in the boutique.
Your Responsibilities
Client Relations & Sales Development
- Welcome and assist a local and international clientele, embodying the Maison’s standards of service and hospitality.
- Identify each client’s expectations, needs and preferences in order to build a personalized and lasting relationship.
- Advise clients with expertise and present the collections by highlighting AMI’s craftsmanship, identity and universe.
- Drive sales by developing tailored recommendations and identifying cross-selling and upselling opportunities.
- Develop and retain your client portfolio through active and relevant use of clienteling.
- Contribute to individual and collective boutique targets and monitor key performance indicators.
- Ensure a consistent and high-quality client experience, from greeting to departure.
Team Spirit & Boutique Life
- Share client insights and best practices to contribute to a strong collective commercial dynamic.
- Actively participate in the day-to-day life of the boutique and adapt to business priorities.
- Take initiative and make suggestions to contribute to improving the client experience and boutique performance.
- Ensure an impeccable sales environment that is consistent with the Maison’s image.
- Implement Visual Merchandising guidelines and pay close attention to the presentation of the collections.
Stock & Operations
- Participate in deliveries, stock integration, replenishment, transfers and inventories.
- Ensure the availability of the products required for business activity.
- Follow procedures rigorously and use the Maison’s tools and systems with confidence and ease.