ERP Administrator

About this role

Join the best bank to work for in Bulgaria*

Who we are:

Do you want to join a well-established bank with a start-up culture? No, we’re not joking!

We, at tbi, have been one the most profitable banks for years and we are growing at a fast pace. We’re a bank with a long history of success that operates as a start-up and we’re always on the lookout for new opportunities to grow our business. How do we do that?

It's all about our people. Our team is made up of brave, passionate and caring people who don’t just want to follow the same path – we want to transform into mobile-first, state-of-the-art lifestyle ecosystem. Our colleagues love working here – 80% of them would recommend tbi as an employer to their friends and family. Our people are engaged in challenging and meaningful work, inspired to grow their potential and career, encouraged to learn and empowered to take decisions.

That’s not corporate babble, it’s what our people say.

Do you want to play a key role in our unique success story?

If so, we're looking for a ERP Administrator to join our team on the journey to success!

What You’ll do:

• Configure and maintain NetSuite modules, roles, permissions, workflows, and custom records.
• Advise on NetSuite best practices and ongoing system optimization.
• Enhance system reporting by building and optimizing Saved Searches, dashboards, and KPIs.
• Ensure data integrity across the platform through regular system audits and data clean-up activities.
• Manage user access, roles, and maintain compliance with internal security standards.
• Plan and implement system changes, patches, updates, and new feature rollouts.
• Prepare detailed test plans and execute functional testing prior to system releases and deployments.
• Support cross-functional projects, system integrations, and business process redesigns.
• Act as the primary liaison between business teams, external vendors, and technical stakeholders.