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About this role
Supplier Quality Professional
Location: San Jose, Costa Rica
Join Lonza’s Global Supply Chain Quality team and play a critical role in ensuring supplier quality excellence across our global operations. In this role, you will drive compliance, enhance supplier performance, and support uninterrupted supply of high-quality materials and services that ultimately impact patient outcomes worldwide.
What you will get
- An agile career and dynamic working culture
- An inclusive and ethical workplace
- Compensation programs that recognize high performance
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A variety of benefits dependent on role and location
What you will do
- Lead end-to-end supplier quality processes such as Vendor Change Notifications (VCNs), Supplier Quality Agreements (QAAs), and supplier complaints to ensure timely and compliant handling
- Evaluate supplier changes and requests using risk-based and analytical decision-making to protect product quality and supply continuity
- Review and approve supply chain records (VSCI) governing the use of materials, services, and equipment across the Lonza network
- Collaborate with cross-functional teams (Manufacturing, QC, Procurement, MSAT, Planning) to assess impact and manage risks effectively
- Maintain accurate supplier documentation, ensuring compliance with quality management systems, regulatory requirements, and data integrity standards
- Monitor and report key performance indicators (KPIs) related to supplier quality processes, identifying risks and driving continuous improvement
- Act as a global point of contact for supplier quality topics, supporting audits, inspections, and alignment across internal and external stakeholders
- What we are looking for
- Experience in the pharmaceutical or life sciences industry within Supplier Quality
- Strong knowledge of cGMP regulations, quality systems, and regulatory requirements
- Proven analytical, problem-solving, and risk assessment capabilities
- Ability to manage complex workflows and make sound decisions in dynamic, cross-functional environments
- Strong communication and stakeholder management skills across global teams
- Degree in a scientific discipline such as Biochemistry, Chemistry, Pharmacy, Microbiology, or Biotechnology (or equivalent)
- Business fluency in English
About Lonza
At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of.
Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.
Ready to shape the future of life sciences? Apply now.