Dispatcher

About this role

🌊 Who We Are

At Seaside Plumbing, we’re not just fixing plumbing—we’re restoring peace, uplifting lives, and raising the standard of what service in the trades looks like.

We believe:

• Service should feel human, not transactional
• Customers should feel informed, cared for, and confident
• The right technician in the right home matters
• And a career here can be something you’re proud of—not just something you do

We’ve built a company where people grow, customers trust us, and the bar is set high.

⚠️ Let’s Be Clear (Read This First)

This is not for everyone.

This is not just answering phones or moving jobs around.

This is not a slow-paced, low-pressure role.

This is a high-performance coordination role where:

• Urgency matters
• Organization matters
• Communication matters

You are responsible for matching the right technician to the right job—and keeping the entire day running smoothly.

If you struggle with multitasking, prioritization, or fast decision-making—this is not the place for you.

👉 We are where the best come to become elite.

📞 What You’ll Do

As a Dispatcher at Seaside, you will:

• Evaluate incoming calls and assign the right technician to each job
• Prioritize urgent calls and adjust schedules in real time
• Communicate clearly with technicians throughout the day
• Keep customers updated on technician arrival and job status
• Ensure accurate job details are relayed to the field
• Reschedule appointments when needed while maintaining customer satisfaction
• Record and track service calls and updates
• Support the team with administrative tasks as needed

💪 What Success Looks Like Here

• The schedule runs efficiently and stays full
• Technicians are in the right place at the right time
• Customers feel informed and taken care of
• Communication between office and field is clear and consistent
• You stay calm, focused, and organized under pressure
• You take ownership of the day’s outcomes

🧠 What Makes This Role Different

This is not just dispatching.

We invest heavily in:

• Training and development

- Building strong communication skills

• Creating a team that supports each other
• You won’t just manage a schedule here—
• 👉 You’ll help drive the success of the entire operation.

💰 Compensation & Benefits

We believe great people deserve to be taken care of.

• Competitive pay: $22-25/hour
• 100% paid health, dental, and vision (for you AND your family)
• $15,000 company-paid life insurance (with upgrade options)
• 401(k) with 4% match
• Profit sharing
• Paid training
• Paid time off and holidays

👉 Very few companies offer

what we offer

• . We mean that.
• 🧩 Who This Is For
• This role is a great fit if you:
• Thrive in a fast-paced, ever-changing environment
• Are highly organized and detail-oriented
• Communicate clearly and confidently
• Enjoy problem-solving and thinking on your feet
• Take pride in supporting both customers and your team
• 🚫 Who This Is NOT For
• This is NOT a fit if you:
• Struggle with multitasking or prioritization
• Get overwhelmed easily under pressure
• Avoid communication or decision-making
• Prefer slow-paced or repetitive work
• Don’t take ownership of outcomes
• 🌅 Our Mission
• Bring brightness today.
• Unlock the potential of tomorrow.
• 💙 Our Values
• These values aren't just words on a wall—they guide our decisions, shape our culture, and set the standard for how we work together.
• Ownership — Take initiative. Own the outcome. Leave it better than you found it.
• Empathy — Lead with humanity, care and understanding.
• Courage — Embrace discomfort. Do the hard things. Growth follows.
• Gratitude — There is always something to be grateful for. Find it. Share it.
• Authenticity — Be your weird self and respect that in others. You shine brighter that way.
• 🔥 Final Word
• There are easier jobs out there.
• But if you’re looking for:
• Growth
• Opportunity
• A team that actually cares
• And a role where you play a critical part in daily success
• 👉 This might be it.
• 📩 Apply Now
• If you’re ready to raise your standard and be part of a high-performing team, we’d love to meet you.
• Seaside Plumbing is an equal opportunity employer. We are committed to building a team that reflects a wide range of backgrounds, experiences, and perspectives.