About the Role
The Butler provides personalized, discreet, and high-end service to assigned guests, ensuring a seamless and memorable luxury stay. The role focuses on anticipating guest needs, managing special requests, and delivering exceptional personalized services.
Responsibilities
- Provide personalized butler services to VIP and assigned guests
- Handle guest requests, preferences, and special arrangements
- Coordinate with Housekeeping, Front Office, and F&B for guest needs
- Handle guest concerns promptly and effectively, ensuring complete guest satisfaction
- Arrange dining, transportation, and in-room experiences
- Prepare and serve a variety of alcoholic and non-alcoholic beverages, including classic cocktails, coffees, and specialty drinks