Patient Access Representative

About this role

Looking for highly-motivated individuals who are interested in working in the medical field. No prior experience necessary.

Job duties include but are not limited to:

• Operate telephone business systems equipment to relay incoming, outgoing and interoffice calls
• Delivering patient messages to medical providers
• Scheduling/Confirming medical appointments
• Providing customer service and informing patients of company medical, scheduling, and billing policies.
• Responsible for clerical duties such as e-fax documents, authorizations, updating records, and more
• Call or send electronic messages to other organizations such as pharmacies, and insurance companies

Minimum requirements

• High School Diploma or GED equivalent
• Computer/Typing

skills

• at least 35 WPM
• Abilities required
• Bilingual English/Spanish preferred

- Excellent Interpersonal Communication Skills

- Computer Applications Skills

- Complex Problem-Solving Skills

• Customer Service Skills a must.